about rupu
what is rupu society & what does it aim for?
rupu aims to support you even when you do not feel ready to start therapy or are still in the decision-making process.
to achieve this, we are creating a supportive community by organizing various events. we know that therapy is the most effective solution to support mental health, but if you are going through a process where you do not feel well, we think that getting out of your shell and experiencing different activities with different people can also be good for you!
as rupu, we would love to see you at our events.
you can check out our instagram page to get more information about our events and to review our social media posts where we aim to touch your thoughts and feelings!
would you like to be a part of the rupu community?
rupu's founding principles & purpose
rupu was founded by three female clinical psychologists who aimed to contribute to the prioritization of mental health.
rupu's primary goal is to enable access to high-quality mental health services from all over the world. we find professional competence, life vision, and mission important in helping others.
that is why, we make sure that our professionals' trainings are of the highest quality of education. we make sure that our colleagues are professionally equipped and that they are always motivated to continue to improve themselves. we’ve essentially made sure to gather a niche group of professionals who value ethical principles as much as we do.
to offer you the best, we strive to select all of our colleagues from therapists that we could recommend to our loved ones with a clear conscience.
get treatment for
& how it works
1
let us get to know you
when you click the “book a session” button, you’ll see an application form that helps us get to know you and your needs better. in this form, we kindly ask you to share your demographic information, the reason for your request, and a brief note about the kind of support you’re looking for.
2
find/match with the best specialist for you
after we receive your form, we’ll share two professionals with you via email who are best suited to support your needs. we’ll include details about their approach and areas of expertise to make your decision easier.
3
start feeling better
once you choose the professional that feels right for you and get back to us, we’ll send you a calendar with their availability and all the details you need to book your first session. once your session is scheduled, you’re one step closer to understanding yourself better and feeling well.
FAQ
how can I schedule a session? when you click the “book a session” button under the services menu on our website, you’ll see an intake form that helps us get to know you and your needs better. in this form, we ask you to share your demographic information, preferred specialist, reason for reaching out, and a brief description of the service you’d like to receive. if you haven’t decided on a specialist yet, you can select the “assign me a specialist” option. based on the information you provide, we’ll suggest two professionals we believe can best support you. after purchasing your session through the calendar link we send, the online meeting link will be sent to your email. at the time of your session, you can click the link to join. you can also find a more detailed explanation of the system in the catalog on our instagram page @rupu.co.
how can I choose my specialist? all the specialists on our platform have completed their advanced training and graduated from globally recognized programs. you can learn more about our specialists’ areas of focus under the “our team” section of our website. the relationship built between the client and specialist is one of the most important factors in this process. if you’re unsure or have questions, you can reach out to us, or use the “assign me a specialist” option.
how can I see my specialist’s available times? if you’ve booked a session through our system before, you can contact your specialist directly to agree on a time; or you can check their calendar availability through the link we’ll send to your email. also, for recurring weekly sessions, your specialist will arrange your sessions for you.
what should I pay attention to when booking a session? there are a few helpful things to keep in mind when booking. the calendar displays times in your local time zone. if your specialist has created the session for you, please complete your payment via the link sent to your email at least 24 hours before the session. otherwise, the meeting link will not be activated. also, make sure you have the zoom app downloaded before joining the link. for emergencies or rescheduling, contacting your specialist directly may speed things up.
how often can I book sessions? this depends on your process with your specialist. the recommended frequency is once a week. however, depending on your needs, it may be twice a week or biweekly.
will my international card be accepted? yes; 16-digit Mastercard and Visa logo cards or 15-digit Amex cards are valid from abroad.
how can I join my online session? to join your online meetings, simply click on the meeting link that will be sent to your e-mail. make sure you've downloaded the zoom app before clicking the link.
how can I get in touch if I have problems making an appointment? you can always contact us via chatbox or rupucollective@gmail.com
I want to change my session time, what should I do? if you have an account on our site, you can view your bookings in your profile and cancel or reschedule up to 24 hours before the session. if you don’t have an account, you can reach out to us or your specialist directly. outside of emergency situations, changes or cancellations are not possible within 24 hours of your session.
I want to change my specialist, what should I do? to request a specialist change, you can email us at rupucollective@gmail.com. if you already have a preferred specialist, you can directly book a session with them through the system, let us know your preference, or share the areas you’d like support with so we can match you with the most suitable specialist.
if you have a different question, you can always contact us at rupucollective@gmail.com or via our Instagram address @rupu.co.
to join our team, you can send your applications to terapist@rupucollective.com.